Lead Service Technician

Why Join Gault Heating & Cooling?

At Gault Heating & Cooling, we believe great teams are built by great technicians who lead by example. Field Supervisors play a critical role in helping our service team grow, maintain high standards, and deliver outstanding service to customers. If you’re ready to step into a leadership role while staying connected to the field, this is a great opportunity to advance your career. Experienced technicians and emerging leaders are encouraged to apply.

What You’ll Do

• Support the Service Manager in overseeing day-to-day field operations
• Perform ride-alongs with technicians to coach, train, and reinforce best practices
• Ensure company processes, procedures, and service standards are consistently followed
• Assist with technician development and hands-on field training
• Help monitor and support sales and performance goals within the service department
• Lead by example by delivering high-quality HVAC service and repairs
• Assist with service meetings, training sessions, and team development
• Serve as a team captain and mentor for the service team
• Diagnose, service, and repair residential HVAC systems when needed
• Maintain professionalism, safety standards, and a high level of customer service

What We Offer

• Competitive compensation – earn up to $60/hour with incentives
• Commission opportunities and performance bonuses
• Health and dental insurance
• Life insurance
• 401(k) with employer match up to 4%
• Paid holidays, vacation, and personal time off
• Company-paid training and leadership development
• Employee tool purchase program
• Flexible scheduling
• A supportive, team-oriented culture

What We're Looking For

• 5+ years of residential HVAC service experience
• Strong diagnostic and troubleshooting skills
• Leadership mindset with the ability to coach and mentor technicians
• Experience communicating repair options and solutions to homeowners
• Strong understanding of service processes, performance standards, and customer experience
• Excellent communication and problem-solving skills
• Commitment to high-quality workmanship and safety
• Ability to perform physical work including lifting up to 50 pounds
• Clean driving record
• Ability to pass a criminal background check